Identify causes of delay in a critical process, identify and prioritize issues and propose solutions. Usually achieves reductions in cycle-time of 50% or more.

Topics Covered:

1. Charter team and explain the project's importance and expected goals.
2. Identify current process from everyone's perspective.
3. Identify issues causing delay and determine impact and severity.
4. Prioritize issues for resolution.
5. Develop resolutions and test ideas.
6. Redesign process to eliminate delays.
7. Establish action plans to implement new process.
8. Quantify expected goals.
9. Assign activities, target dates and goals to individuals.