A two-day introductory course on the basic principles of becoming a consultant or advisor. The role of an advisor is critical in today's complex workplace. Learn to master your skills and become a competent consultant. The course is intended for personnel who consult or advise others as a principle part of their duties.

Topics covered:

1. Consulting: Roles and expectations in the HR world.
2. Consulting versus the role of expert/HR cop.
3. Eight step model of consulting.
4. Dealing with changing roles.
5. Advisory roles.
6. Developing rapport with our clients.
7. Learning to thing backwards (strategic thinking).
8. Knowing when you are stuck.
9. Your roadblocks to success.
10. Dealing with client resistance.
11. Consulting with a stone.
12. Option-based consulting.
13. Learn to start where the customer is.
14. Impact and consequences of their choices.
15. Marketing: A consultant's best friend.