A two-day course designed for leaders who are experiencing or will be involved in change efforts. The course explores different strategies of managing the critical communication process during periods of change.

Topics covered:

1. Learning to define change.
2. Stages of change.
3. What comes first – structure-people-skills?
4. Resistance – understanding and managing it.
5. Adding meaning to employees jobs.
6. Including others.
7. Common problems related to change.
8. My leadership style and change.
9. Communication problems during change.
10. Vision – its real purpose.