In purposeful organizations, it's increasingly understood “what gets measured gets done.” So it's not surprising leaders today are focusing on what to measure. As new management tools such as EVA – Economic Value-Added, ERP – Enterprise Resource Planning, Six Sigma – Process Improvement and ABC – Activity Based Accounting have come to recognize the need to align strategic planning with performance. What's the bottom line? Just that performance goals and their management are no longer optional. You can develop your strategic plan, manage your funding and fiscal controls yet fail in reaching the desired results for the failure to manage performance in a proactive manner.

Topics Covered:

1. Know your mission and vision.
2. Know your performance management system tools.
3. SMART: Setting goals that work.
4. Establishing performance expectations.
5. Turning goals into standards.
6. Flexibility in standards.
7. It's not about control but getting results.