Training Programs

Communications
Interpersonal Communications
Crucial Conversations® by Vital Smarts
Crucial ConfrontrationsTM by Vital Smarts
Emotional Intelligence in the Workplace
Customer Service

Leadership and Accountability
The Appraisal Interview
Establishing Performance Standards
Leadership for New Supervisors
7 Habits for Managers by FranklinCovey
The 4 Roles of Leadership by FranklinCovey
Learning to Tell Leadership Stories
Using Counseling Effectively
Consulting Skills
Coaching for Today's Workplace
Leader's Role in Communication during Times of Change
Leadership Development
Building an Effective Team
Effective Leadership Using Emotional Intelligence
Using Emotional Intelligence in the Workplace

Process Improvement
Six Sigma Tools and Techniques Workshop
Six Sigma Problem Solving Workshop
Six Sigma Executive Overview
Six Sigma Cycle-Time Reduction Workshop

Personal Enrichment
The Seven Habits of Highly Effective People® by FranklinCovey
Personal Enrichment and Regeneration
Stress Management

Train-The-Trainer Programs
Crucial Conversations® by Vital Smarts
Crucial ConfrontrationsTM by Vital Smarts