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Personal Development

Passionate About Personal Development and Skill Building

At Insight Management Consulting, training is what we love most. Partnering with organizations to enable their employees to develop new skills with the goal of making them more efficient and effective in their roles.

Click any program below to expand and learn more.

This classroom (traditional or virtual) training uses a research-validated learning model and combines engaging facilitation with powerful follow‐up tools to create a personalized experience for every participant. Everything DiSC Workplace can be used with people at any level in an organization, ultimately improving the quality of the workplace.
Topics covered:
  • Discovering Your DiSC® Style
  • Understanding Other Styles
  • Building More Effective Relationships
  • Optional People‐Reading and Comparison Report activities
This classroom (traditional or virtual) training uses a research-validated learning model and combines engaging facilitation with the powerful Catalyst website to create a personalized experience for every participant. Everything DiSC Workplace on Catalyst can be used with people at any level in an organization, ultimately improving the quality of the workplace.
Topics covered:
  • Discovering Your DiSC® Style
  • Understanding Other Styles
  • Building More Effective Relationships
  • Optional People‐Reading and Comparison Report activities
While most leaders know their true competitive advantage comes from their people, few know how to get their teams performing at full productivity, move the needle on engagement and help their teammates truly root for each other.
Topics Covered:
  • Why motivation is important and how it drives engagement
  • The specific motivators that drive you and each of your team members
  • The motivator biases that shape the way we view teammates
  • How to evaluate and build upon our team’s motivational diversity
  • How to align team member’s responsibilities with the driving motivators to unleash positive energy and creative power
  • Simple but powerful job‐sculpting strategies to enhance your value, increase fulfillment and accomplish more in your career.
  • A Wiley Assessment and Training Program
  • ½ day training program
  • 20 to 30 participants
Everything DiSC® Agile EQ™ is a classroom (traditional or virtual) training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. In this half‐day training, participants will discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture.
Topics covered:
  • Discovering your DiSC Style
  • Understanding your EQ strengths
  • Recognizing your EQ potential
  • Committing to customized strategies for building agility
Everything DiSC® Agile EQ™ on Catalyst is a classroom (traditional or virtual) training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. In this day-long training, participants interact with the Catalyst website and discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture.
Topics covered:
  • Discovering your DiSC Style
  • Understanding your EQ strengths
  • Recognizing your EQ potential
  • Committing to customized strategies for building agility
The goal is to completely redefine teamwork and collaboration. Personal Development was designed specifically to work for individuals; participants do not all need to be part of the same team. Rather, participants can carry the takeaways of this program from one team to the next, enabling a culture of teamwork. Learners at all levels of an organization can benefit from this program and adopt its powerful message.
Topics Covered:
  • Trust One Another – When team members are genuinely transparent and honest with one another, they are able to build vulnerability‐based trust.
  • Engage in Conflict Around Ideas – When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Commit to Decisions – When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.your EQ potential
  • Hold One Another Accountable – When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focus on Achieving Collective Results – The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing: the achievement of results.
Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. The goals for this session are:.
At the end of this workshop, participants should:
  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques
This two‐day course teaches a set of skills designed to improve customer interactions. In simplest terms, it outlines what it takes to partner with customers and improve both interpersonal and organizational effectiveness.
Want to improve your internal and external customer service? Want to create a culture of exceptional service? Could your teams be energized with a dose of practical and relevant skills and tools to help them serve customers well? As people gain greater access to information and skills that facilitate true partnership with customers, your organization becomes more effective and a more enjoyable place to work.
Topics covered:
  • Creating a Healthy Partnership: Understanding that customer service is a two‐way street.
  • Clarifying Our Customer Vision: What is our customer service mission?
  • Examining Best Practices: How to expand our customer service vision.
  • Gathering Data: How to learn what our customers really want.
  • Managing Expectations: How to jointly create clear and reasonable expectations.
  • Identifying and Removing Barriers: How to get to the root of our customer service problems.
  • Solving Problems Proactively: How to find a solution to the toughest of problems.
  • Improving Communications: How to explain complex procedures, clarify complicated processes and give clear directions.
  • Sharpening Our Listening Skills: How to understand our customers' point of view.
  • Establishing Common Courtesy: How to create a user‐friendly environment.
  • Handling Emotionally Charged Situations: How to maintain respect even when a customer gets angry.
We live in a knowledge-based society, and the more critically we think, the better our knowledge will be. Critical thinking provides the skills to analyze and evaluate information so we are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.
Critical Thinking will help you be a more rational and disciplined thinker. It will reduce your prejudice and bias, and will provide you with a better understanding of your environment. This workshop will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide you with a great skill to use in your everyday life.
Workshop Objectives:
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities
Topics Include:
  • Understanding the five conversational blind spots
  • Establishing a common understanding of what critical thinking is
  • Identifying the foundational attitude and skills of critical thinking
  • Providing a four-step process for using critical thinking on the job
  • Recognizing and avoiding common critical thinking mistakes
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.
Workshop Objectives:
  • Plan and prioritize each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively
Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.
Personal Productivity is a goal most of us have. Through this workshop your participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this workshop your participants will take ownership and begin to lead a more productive life.
The two-day workshop includes step by step instructions on how to implement the personal productivity concepts with Microsoft Outlook, so the participants can get the most out of the current technologies.
Workshop Objectives:
  • Set and evaluate SMART goals
  • Use routines to maximize their productivity
  • Use scheduling tools to make the most of their time
  • Stay on top of their to-do list
  • Start new tasks and projects on the right foot
  • Use basic project management techniques
  • Organize their physical and virtual workspaces for maximum efficiency
  • Take back time from e-mail and handheld devices
  • Beat procrastination
To learn more about any of our programs contact us, or view our scheduled events for select training program dates.

Personal Development – Technical Skills

This course is designed for all employees – inexperienced and experienced analysts at all levels in the organization. Topics can be selected from the list below to create a customized workshop. The culmination of the workshop is a capstone project where participants will put into place the skills gained in the workshop.
The outcomes of this course are to:
  • Expose the participants to various types of data, and how to analyze it.
  • Expose the participants to writing surveys and analyzing them.
  • Enhance participant’s knowledge of Excel and PowerPoint so they can use their knowledge to prepare a briefing document.
  • Learn the 7-step problem-solving model and use it to analyze a case study
  • Learn 4 methods of root cause analysis and apply them to case studies
  • Providing a briefing to the participants.
Topics are selected from:
  • Purpose of Data Analysis
  • Role of Data Analyst
  • Sources of Data
  • Qualitative Data Collection Methods and Analysis
  • Quantitative Data Collection Methods and Analysis
  • Survey Essentials – How to write and analyze an effective survey
  • Critical Thinking & Four Problem Solving Models
  • Excel Practicum
  • PowerPoint Practicum
  • Interpersonal Communications Practicum
  • Effective Presentation Writing Practicum
  • Capstone Preparation and Presentation
To learn more about any of our programs contact us, or view our scheduled events for select training program dates.

Personal Development – Wellness Skills

Taking control over the emotions that shape our lives can have a profoundly powerful effect. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, and apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through practical and authentic communication, emotional intelligence will create positive relationships within any organization.
Emotional intelligence is a skill that can be developed, helping you maximize your personal and professional success. The Developing Emotional Intelligence course will equip participants with the tools to manage their emotions, navigate challenging situations, and communicate with empathy. With emotional intelligence, you can build a happy and prosperous life. Workshop Objectives:
  • Define emotional intelligence and emotions
  • Identify the components of emotional intelligence
  • Identify tools to gain control over emotions
  • Determine practical verbal and nonverbal communication skills
  • Successfully execute conflict resolution and manage relationships with others
  • Identify the benefits of being emotionally aware
  • Recognize ways to apply emotional intelligence in the workplace
  • Determine ways to make a great impression on others
Resilience is “a dynamic process encompassing positive adaptation within the context of significant adversity.”
This course is structured into five parts, each centered around a specific learning objective.
  • The first part encourages participants to define and discuss what resilience is and why it is essential.
  • The first activity of this section is a resilience questionnaire for participants to reflect on their resilience traits. Participants will use their results, towards the end of the training, as a benchmark to start building their personal resilience plan.
  • In the second part, participants reflect on and discuss what it takes to be resilient and, therefore, what the characteristics of resilient people are.
  • In this section, the characteristics of resilient individuals are then categorized into six domains of resilience.
  • The third part focuses on practical strategies to develop resilience in each of the six domains of resilience.
  • The content of the fourth part focuses on resilience in the workplace. Participants discuss why resilience at work is essential and also the role of staff, managers, and the organization as a whole to ensure that employees and organizations are resilient.
  • The fifth and last part of the training guides participants towards developing their personal resilience plan. Participants are encouraged to look at the results of their questionnaire and to draw from what has been covered during the session to set their resilience goals.
Resilience is “a dynamic process encompassing positive adaptation within the context of significant adversity.”
By the end of this session, you will be able to:
  • Recognize the types of stress
  • Identify Stressors in your life
  • Identify what resilience is and why it is important
  • Pinpoint the characteristics of resilient people
  • Recognize strategies to develop personal resilience and reduce stress
  • Find ways to develop resilience at work
  • Develop a personal resilience plan
To learn more about any of our programs contact us, or view our scheduled events for select training program dates.

Personal Development – Federal Sector Only

This two-day seminar is designed for FERS employees who are eligible for retirement in the next five years. The seminar covers how to compute the basic FERS annuity and survivor benefits; Thrift Savings Plan with Roth Option; Health Benefits; Social Security; Federal Employee Group Life Insurance; Long‐Term Care and a brief overview of Financial Planning.
This one-day seminar is designed for FERS employees who have more than five years, but less than twenty years of Federal service left before their planned retirement. The seminar covers all topics listed in the FERS Late-Career Retirement Seminar and Special Provisions for Law Enforcement Officers, FireFighters and Air Traffic Controllers when necessary.
This one-day seminar is designed for FERS employees with less than five years Federal service who will have more than twenty years of Federal service before their planned retirement. The seminar covers all topics listed in the FERS Late-Career Retirement Seminar and Special Provisions for Law Enforcement Officers, FireFighters and Air Traffic Controllers when necessary.
This course is designed to provide program and project managers a working knowledge of federal financial and managerial systems to accomplish the Department’s budgeting and accounting processes, including budget submissions, managing authorized funding and establishing success criteria. It emphasizes program and project managers’ effective use of these financial systems and processes to accomplish the agency’s mission.
The Learning Objectives are:
  • To Acquire the foundational skills required to successfully manage a project through its financial life cycle:
  • integrating projects, programs, and the Agency’s missions
  • resourcing and funding programs.
  • validating and funding projects
  • effectively participating in the Agency’s budget process
  • managing the flow of funds to your programs and projects
To learn more about any of our programs contact us, or view our scheduled events for select training program dates.

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